Have questions about our products, your order, or something else?
We are here to help. Let us know in most cases, we will get back to you super-fast, (assuming you use the messager chat) everything else, expect a 24-48 hour turnaround. Remember to provide us with your order number and email address.
Hours of Service
Monday-Friday 8:30AM – 6:30PM EST
Closed Saturday & Sunday
Shipping update: If you have placed an order within the last four weeks, we are severely delayed due to the COVID restriction in place to keep everyone safe. We are working to get your order out as quickly as possible. Thank you for understanding!
Item update: If you have placed an order for the Rei Ayanami Plush, they are not in stock and have been released to us yet. Please contact us only if you would like to cancel or need to change your address for this item. The plush status and any additional information we have are available on the order page. We appreciate you for understanding. View the item details
Let’s have a chat!
At this time, we are not capable of handling call volume. But Feel free to email or Chat with us on Facebook messenger.
Visit our location
4509 NW 23rd Ave,
Gainesville, FL 32606
Looking for a career?
We are looking content creator who are passionate about Anime. Drop us a line if you’re interested.